Intellectual Property and Copyright Complaint Policy

INTELLECTUAL PROPERTY & COPYRIGHT COMPLAINT POLICY

1. Introduction

iCaseTheory, operated by Dharmisht Ventures (OPC) Private Limited, respects the intellectual property rights of others and expects suppliers, business partners and Website users to do the same.

This Intellectual Property & Copyright Complaint Policy explains how copyright owners, trademark owners and other intellectual property rights holders may report content or Products that they believe infringe their legal rights.

This Policy should be read together with our Terms of Service, Privacy Policy and other policies published on our Website.

2. Respect for Intellectual Property Rights

iCaseTheory is an online retailer and reseller of mobile phone covers, accessories and related merchandise sourced from independent manufacturers and suppliers.

We are committed to respecting intellectual property rights, including:

  • Copyrights
  • Trademarks
  • Registered Designs
  • Patents
  • Trade Dress
  • Domain Name Rights
  • Other proprietary rights recognised under applicable law.

The Company does not knowingly intend to infringe the intellectual property rights of any person or organisation.

3. Supplier Representations

iCaseTheory sources Products from independent manufacturers and suppliers.

The Company may rely on information and representations received from suppliers regarding the Products they provide, including that:

  • They possess the necessary rights, licences or authorisations to manufacture, distribute or sell the Products supplied to iCaseTheory; 
  • Their Products do not knowingly infringe the intellectual property rights of any third party; and
  • They will promptly notify iCaseTheory of any actual or suspected infringement relating to Products supplied by them.

iCaseTheory relies in good faith on information and representations received from its suppliers when offering Products for sale.

4. Reporting Intellectual Property Infringement

If you are the owner of an intellectual property right, or are authorized to act on behalf of such owner, and believe that any Product, image, description or other content appearing on our Website infringes your rights, you may submit a written complaint to iCaseTheory.

Complaints should be sent to iCaseTheory

 at:

Email: management@icasetheory.in

5. Information Required

To enable us to investigate your complaint efficiently, please provide:

  • Your full name;
  • Name of the intellectual property owner;
  • Contact details;
  • Description of the intellectual property right claimed;
  • Registration number (if applicable);
  • Evidence of ownership or authority;
  • URL(s) of the allegedly infringing Product or content;
  • Explanation of the alleged infringement;
  • A declaration that the information provided is accurate and submitted in good faith.

iCaseTheory may request additional information where reasonably necessary to assess the complaint.

6. Investigation Process

Upon receipt of a complaint containing sufficient information to assess the concern, The iCaseTheory may:

  • acknowledge receipt of the complaint;
  • review the information provided;
  • seek clarification where necessary;
  • consult the relevant supplier or manufacturer where appropriate;
  • assess the alleged infringement in good faith.

iCaseTheory may request additional supporting documents before making any determination.

7. Temporary Removal of Content

Where iCaseTheory reasonably believes that a complaint raises a genuine issue, the Company may, without admitting infringement or liability:

  • temporarily remove the relevant Product;
  • suspend access to the Product listing;
  • modify Website content;
  • restrict further sales pending investigation.

Any temporary action taken while a complaint is reviewed does not constitute an admission of infringement or liability.

8. Supplier Cooperation

Where a complaint relates to a Product supplied by an independent supplier or manufacturer, iCaseTheory may:

  • seek information from the supplier;
  • request evidence of licences or authorisations;
  • suspend further purchases from that supplier;
  • require the supplier to cooperate fully with the investigation.

Where appropriate, iCaseTheory may seek reimbursement or other contractual remedies from the relevant supplier.

9. Repeat Infringement

iCaseTheory reserves the right to permanently discontinue the sale of Products supplied by any supplier that repeatedly provides Products found, or reasonably believed, to infringe third-party intellectual property rights.

10. No Admission of Liability

Receipt of a complaint, temporary removal of a Product or investigation by iCaseTheory shall not be construed as an admission that any infringement has occurred.

iCaseTheory reserves all legal rights and remedies.

11. False or Misleading Complaints

Persons submitting complaints must do so honestly and in good faith.

iCaseTheory reserves the right to reject complaints that are:

  • frivolous;
  • malicious;
  • misleading;
  • unsupported by reasonable evidence; or
  • submitted for anti-competitive or improper purposes.

Where permitted by applicable law, iCaseTheory reserves the right to pursue appropriate legal remedies in relation to knowingly false or fraudulent complaints.

12. Cookies

Our Website may use cookies and similar technologies to:

Remember your preferences

Maintain your shopping cart

Improve Website performance

Analyse visitor behaviour

Enhance user experience

You may disable cookies through your browser settings; however, certain Website features may not function correctly.

13. Changes to this Policy

iCaseTheory reserves the right to modify this Policy at any time.